Last updated: April 2026
English Language Academy (ELA) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal information through our website, including enquiry forms, registration forms, and other online interactions, as well as our use of cookies and similar technologies.
By providing your personal information to ELA or using our website, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
ELA may update this Privacy Policy from time to time. Any changes will be published on this page.
When you interact with our website, we may collect personal information that you voluntarily provide, such as your name, phone number, email address, and any additional details submitted through enquiry or registration forms.
We may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and how you interact with our website. This information is collected through cookies and analytics tools.
We use your personal information to respond to your enquiries, provide information about our programmes and services, and support your registration or consultation requests.
We may also use your information to operate and improve our website and services, including for analytics and performance monitoring.
With your consent, we may send you updates and promotional communications. You can opt out at any time using the unsubscribe option or by contacting us.
We retain your information only for as long as necessary to fulfil these purposes, after which it will be securely deleted or anonymised.
ELA does not sell, rent, or trade your personal information.
We may disclose your personal information to trusted third-party service providers who assist in operating our website and delivering our services. These may include IT service providers, website hosting providers, customer relationship management systems, email communication platforms, analytics providers, and advertising platforms.
We may also disclose personal information where required or permitted by law, or where necessary to protect our legal rights.
Some third-party service providers used by ELA may be located outside Cambodia. As a result, your personal information may be transferred to and processed in countries outside your jurisdiction. By using our website, you acknowledge and consent to such transfer, storage, and processing of your personal information where necessary.
We use cookies and similar technologies to support website functionality, analyse usage, and improve your experience. These may include necessary, analytics, and marketing cookies.
Some information may be shared with trusted third-party providers (such as analytics and advertising platforms) to help us improve and promote our services. ELA does not sell your personal data to third parties.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
ELA takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure using appropriate technical and organisational measures.
While we strive to safeguard your information, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may have certain rights under applicable laws, including the right to request access to, correction of, or deletion of your personal information.
You may also withdraw your consent to receive marketing communications at any time. We may require verification of your identity before processing such requests.
Our website may contain links to third-party websites or services. These operate independently and may collect data about you in accordance with their own privacy policies.
We do not control and are not responsible for the content or practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
If you believe that your privacy has been breached or you have concerns about how your personal information has been handled, you may contact us using the details below. We will investigate and respond to your complaint within a reasonable timeframe.
If you have any questions or concerns about this Privacy Policy, please contact:
English Language Academy (ELA) Email: info@elacambodia.com Phone: (+855) 23 230 199