| Payment processing & Invoicing | - Accurately process tuition fees, registration fees, placement test fees, and course material purchases.
- Issue receipts, and process refunds according to school policy.
- Handle multiple payment methods including cash, credit/debit cards, and bank transfers (e.g., KHQR/ABA).
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| Cash Management & Reporting | - Reconcile daily cash register and digital transactions at the end of each shift.
- Prepare daily and weekly cash collection reports for the Finance Department.
- Ensure sufficient small change is available at the payment counter.
- Assist in depositing cash into the company bank account as required securely.
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| Student Account Management | - Update and maintain accurate student payment records in the school's database/management system.
- Keep track of installment plans and follow up on outstanding tuition fees with students or parents respectfully.
- Issue payment reminder notices prior to the start of new academic terms.
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| Customer Service & Administration | - Welcome students and parents at the payment counter with a professional and friendly attitude.
- Answer basic inquiries regarding course fees, payment policies, discounts, and current promotional offers.
- Collaborate with the admissions and front desk teams to ensure a seamless registration experience.
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| General | - Perform other tasks as reasonably instructed by the immediate supervisor.
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